Privacy policy
Last Updated: October 8, 2026
Brights Neon respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit brightsneon.com, make a purchase, request a quotation, contact us, subscribe to marketing communications, or otherwise use our services.
Information We Collect
When you interact with Brights Neon, we may collect information such as your name, billing address, shipping address, email address, telephone number, payment-related information, order details, custom design requirements, uploaded logos or artwork, correspondence with our team, and information about how you interact with our website.
We may also automatically collect technical information such as your IP address, browser type, device information, operating system, referring pages, pages viewed, and cookies or similar technologies.
How We Use Your Information
We may use your personal information to process and fulfill orders, create custom designs and mockups, process payments, arrange shipping, communicate about your order, provide customer service, manage warranties and returns, detect fraud, improve our website and services, and send marketing communications where permitted.
Payment Information
Payments may be processed through third-party payment service providers. Brights Neon does not necessarily store complete payment-card information on its own systems.
Payment providers process your information according to their own privacy and security policies.
Shopify
Our online store may be hosted or supported by Shopify. Shopify may process personal information necessary to operate the store, facilitate checkout, process transactions, provide security, and improve ecommerce services.
Your information may therefore be processed in countries outside your country of residence.
Cookies
We may use cookies and similar technologies to keep the website functioning, remember preferences, analyze website usage, measure advertising effectiveness, prevent fraud, and provide personalized content.
You may control certain cookies through your browser or available consent settings.
Disabling some cookies may affect the operation of the website.
Sharing Personal Information
We may share information with service providers where reasonably necessary to operate our business, including payment processors, Shopify and ecommerce service providers, shipping and logistics companies, email and communication providers, marketing and analytics providers, technical service providers, professional advisers, and government or regulatory authorities where legally required.
We do not sell personal information simply in exchange for money.
Marketing Communications
If you subscribe to our email or marketing communications, we may send you product information, promotional offers, new releases, discounts, and other updates.
You may unsubscribe at any time using the unsubscribe option contained in marketing emails or by contacting us.
Data Retention
We retain information for as long as reasonably necessary to provide our services, fulfill legal and accounting requirements, resolve disputes, prevent fraud, and enforce agreements.
Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, objection, or a copy of certain personal information.
Some rights may be subject to legal limitations.
To submit a privacy request, contact info@brightsneon.com.
International Customers
Brights Neon serves customers in multiple countries. The website currently allows customers to browse from locations including the United States, United Kingdom, Germany, France, Italy, Spain, Netherlands, Ireland, and Austria. Brights Neon
As a result, personal information may be transferred internationally where necessary to provide services.
Children's Privacy
Our services are not intended for children who are not legally permitted to enter into online purchase agreements in their jurisdiction.
We do not knowingly collect personal information from children contrary to applicable law.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The latest version will be published on our website.
Contact
For questions about this Privacy Policy:
Brights Neon
30 N Gould St Ste R
Sheridan, WY, United States
Email: info@brightsneon.com
Phone: +1 917-415-7749
